Step-by-Step Guide

How to Order from Hepsiburada to Iraq

Hepsiburada doesn't deliver to Iraq — Kreenex does. Buy from any Hepsiburada seller with a product link or your free Istanbul address; your order reaches Iraq by ground in 4–6 days and you pay cash on delivery.

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Does Hepsiburada ship to Iraq?

No — Hepsiburada doesn't deliver to Iraq. Kreenex does: send us the Hepsiburada link and we buy it for you, or check out with your free Kreenex address in Istanbul. We ship it from Istanbul by ground in 4–6 days and deliver it to your door in any Iraqi city, with cash on delivery.

How it works

1

Choose your Hepsiburada products

Find what you want on hepsiburada.com — any seller, any category — and copy each product link with the model, colour or size already selected.

2

Paste the links into the Kreenex app

With Buy For Me, Kreenex makes the purchase — no Turkish card, address or phone number needed. Your exact rate appears in the app before you order.

3

We buy, consolidate & ship

Each seller delivers to our Istanbul warehouse. We process your parcels within 24 hours, combine them into one shipment and send it to Iraq by ground in 4–6 days, with customs handled by Kreenex.

4

Pay cash at your door

Delivery is same-day or next-day in Baghdad and Erbil and 2–3 days in other cities. You pay cash on delivery when your Hepsiburada order arrives.

At a glance

Does Hepsiburada ship to Iraq?
No — Kreenex delivers your Hepsiburada orders to Iraq
How to order
Buy For Me with a product link, or Ship Only with your free Istanbul address
Warehouse
Istanbul, Turkey — parcels processed within 24 hours
Transit time
4–6 days from Istanbul to Iraq, by ground
Several sellers
Combined into one shipment at our Istanbul warehouse
Payment
Cash on delivery anywhere in Iraq

Popular stores

Kreenex delivers Hepsiburada orders to every city in Iraq — same-day or next-day in Baghdad and Erbil, and 2–3 days in other cities.

All cities & delivery fees

What Hepsiburada is and what you can buy there

Hepsiburada is a Turkish e-commerce marketplace that began operating in 2000. Since 2015 it has worked as an open marketplace: other companies run their own stores on it and deliver to customers themselves. In 2021 it became the first Turkish company listed on NASDAQ.

The range is broad — electronics, home appliances, home goods, fashion, cosmetics, books, toys and groceries. Through Kreenex you shop on hepsiburada.com, the Turkish site, and receive your order in Iraq without a Turkish card, a Turkish address or a Turkish phone number.

Several sellers in one basket, one shipment from Istanbul

Because Hepsiburada is a marketplace, one basket can come from several different sellers — a phone from one, a case from a second, a coffee machine from a third. Each seller sends its own parcel within Turkey to the Kreenex warehouse in Istanbul.

We process every parcel within 24 hours and consolidate everything you've bought — from Hepsiburada and from other Turkish stores such as Trendyol or n11 — into one shipment to Iraq. Customs documentation, duties and clearance are handled by Kreenex, and you follow the shipment in the Kreenex app.

Electronics, appliances and cosmetics: what travels from Turkey

Orders from our Istanbul warehouse go to Iraq by ground, not by air, and that matters on Hepsiburada. The air-freight limits on perfume, aerosols and loose batteries don't apply to Turkey orders: cosmetics and fragrance are fine, and phones, laptops, headphones and other devices with a built-in battery are usually fine too. For heavy appliances, the rate depends on weight — you see it in the Kreenex app before you order.

What can't ship is the same from every Kreenex warehouse, whichever Hepsiburada category it sits in:

  • Knives, weapons and ammunition — replica guns and airsoft from the toy section count too
  • Fireworks and other explosives, lighters and gas canisters
  • Alcohol, tobacco, vapes and e-liquids
  • Drugs, including CBD products
  • Gold, jewellery and cash, which we can't insure
  • Copied brands — customs seize them and the parcel is lost, so buy from the brand's own store or an authorised seller
  • Live animals, plants and seeds
  • Check with us first: medicines and supplements (some need a prescription or clearance), and fresh or frozen food — sealed dry food from the grocery section is usually fine

Buy For Me or Ship Only on Hepsiburada

With Buy For Me you don't need a Hepsiburada account at all. Paste the product links into the Kreenex app, see your exact rate before you confirm, and we place the order with each seller for you. You pay in cash when it reaches your door.

Ship Only is for shoppers who check out on Hepsiburada themselves. Enter your free Kreenex address in Istanbul as the delivery address and we take it from there — receiving every parcel, consolidating them and shipping them to Iraq.

Frequently asked questions

How many days does a Hepsiburada order take to arrive in Iraq?

Once your parcels reach our Istanbul warehouse, we process them within 24 hours and ship them to Iraq by ground in 4–6 days. After that, delivery is same-day or next-day in Baghdad and Erbil and 2–3 days in other cities.

Can I buy from Hepsiburada without a Turkish bank card or phone number?

Yes. With Buy For Me, Kreenex places the order for you, so you need no Turkish card, address or phone number. If you'd rather check out yourself, use your free Kreenex address in Istanbul.

Is cash on delivery available for Hepsiburada orders in Iraq?

Yes — you pay cash on delivery when the order reaches your door, in any city in Iraq.

How much does shipping from Hepsiburada to Iraq cost?

The rate depends on the weight of your order, which is worth checking for appliances and other heavy items. You see your exact rate in the Kreenex app before you order.

My Hepsiburada basket has several sellers — will it all come in one shipment?

Yes. Each seller sends its part to our Istanbul warehouse, and we consolidate everything into one shipment to Iraq — together with any orders you've placed on other Turkish stores.

Can I order a phone or laptop from Hepsiburada to Iraq?

Usually, yes. Orders from Turkey go by ground, so the air-freight limits on loose batteries don't apply, and a phone or laptop with a built-in battery is usually fine. Choose the brand's own store or an authorised seller, since customs seize copied brands.

Can I order groceries from Hepsiburada?

Sealed dry food is usually fine. Fresh and frozen food needs checking first, so ask us before you order, and alcohol can't be shipped at all.

Are perfume and cosmetics from Hepsiburada allowed?

Yes. Orders from Istanbul travel to Iraq by ground, so the perfume and aerosol limits that apply to air freight don't affect them.

Order from Hepsiburada today

Any seller, one shipment, cash at your door — send Kreenex the links. See your exact rate in the Kreenex app before you order.